ISS Restoration provide a full range of damage control, restoration and specialist cleaning services to restore buildings, contents, mechanical and electrical equipment to a working, safe and pre-incident condition.
Simply call us and we'll arrange for one of our Project Managers to assess your loss and recommend the services your recovery needs.
ISS Restoration are the UK’s leading disaster recovery company with a wealth of expertise and equipment to deal with fire, flood and specialist cleaning projects large or small.
If you already know the member of our team who’s been helping you, their contact details are here. Click Learn more for all our key staff or the team name shown.
Whatever the size or urgency of your commercial incident or claim, you can simply contact us on the number above and we’ll triage it to the most appropriate ISS team.
Smaller commercial, property owner and SME claims are often served by our national ‘property team’ with multi skilled property team leaders who will respond, project manage and start /complete work from the first visit to site. Policyholders, tenants and customers immediately feel supported, enjoy the benefit of immediate mitigation and recovery works and the claim is handled effectively and efficiently delivering an excellent customer experience that supports Insurer loyalty and renewal.
Medium and larger commercial claims are passed to our Project Managers, who assess, report and handle the claim and recovery process from cradle to grave, liaising with stakeholders such as Loss adjusters, Consultants & Surveyors throughout. Project Managers quickly gain the trust of a client, providing the valuable expertise, advise and support needed when an incident occurs. The recovery solutions then provided are designed to minimise damage, maximise restoration (rather than replacement) and prevent / minimise business interruption.
All our services are also available to commercial organisations, groups or chains who may self insure, as well as the commercial insurance industry.
Here are some examples of our commercial claim work, more details can be found in the Case studies section.
Contact our Project Management Team here
Find your local ISS Branch here
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Complex & Major Loss
ISS was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies with revenues in 2015 amounting to DKK 79.5 billion. The secret to our success lies in how we tailor our solutions to client needs, how we manage risk, and how our engaged team of more than 500,000 staff members add the power of the human touch in everything we do.
In the UK alone, we employ approximately 47,000 employees who are dedicated to delivering high quality support services. ISS is committed to doing business the right way. We are actively involved in corporate responsibility and sustainability initiatives and similarly, we strive to ensure that all our people are paid a full and fair living wage.